General questions

Q: How live is Aviation-Edge’s data regarding the tracking and status?
A: The data provided through our APIs are delayed by around 30 seconds to one minute.

Q: How frequently is the data updated and refreshed?
A: Different data types have different refresh rates. You can find full documentation here. Typically though the live tracking is updated every 30 seconds to one minute while more static data is checked daily. Other data is updated as soon as there is a change detected. Think about data that almost never changes such as Country Names or Time Zones.

Q: How much does it cost to subscribe to Aviation-Edge?
A: It’s free. Which will allow you to test our service. For premium packages with API feed, you can consult this page.

Q: Where is our data from?
A: Aviation-Edge collects and verifies data from hundreds of sources. We have developed dedicated software for most of our sources to constantly stay updated and check the data for accuracy. The information comes from government sources from many countries all over the world. On top of this, we collaborate with other commercial data providers, airlines, and airports.

Q: Can I try the service on your website?
A: Yes we have set up a few examples on our website where you can see our API in action. However, it is limited to a certain amount of tries before you need to register on our website. Just provide and confirm your email address and you can continue testing our service

Q: Can I find more information about certain data strings?
A: We provide many useful data correlations. For example, you can track a flight by the flight identifier or registration number. You can then gather all data related to this flight such as the airline it belongs to, the departure and arrival location and even details about the aircraft such as the number of engines, the seats etc.

Q: I’ve noticed a consistent inaccuracy in a piece of your data, what do I do?
A: Please report any inaccurate data directly to us at support@aviation-edge.com. We will investigate why this data is incorrect and it will help us improve our service.

Q: I’ve noticed that sometimes Aviation-Edge show incorrect aircraft description for a certain type of aircraft, how does this happen?
A: It is possible for one aircraft type to have various names on the ICAO aircraft database. We pick the first listed aircraft. At times this is inaccurate and we correct this manually. Please let us know if you find any error as such and we will correct this.

Q: How come at some airports there is a mismatch between arrival times on your website and the information on an airline’s website?
A: Although we try to gather the arrival times from the airlines directly, at times this is not available and we provide the information based on time of landing on the runway. Because some airports are quite large, there may be a time difference between landing on the runway and the time it takes to taxi to the gate.

Q: Can I track military aircraft or official government aircrafts?
A: No, Aviation-Edge does not track official government aircrafts or military aircrafts.

Q: Does Aviation-Edge display real altitude or flight level?
A: We display the flight levels as true altitudes because there is a minimum difference which is negligible.

Q: What is the altitude based on? Above Ground Level or Main Sea Level?
A: We do not provide AGL altitudes and the displayed altitudes are different, depending on the data source. The position data can come from many different types of altitude data. This includes pressure altitude (corrected and uncorrected) the flight level or a height based on GPS above MSL. When we receive data from FAA and other air navigation sources it is usually MSL.

Q: The flight data of my airline company is not present in your flight tracking, what can I do?
A: Please contact us by email with the information about your company and we will send a request for data to the FAA. The tracking can usually start within a few weeks.

Q: What about the privacy of the people who travel on a private aircraft?
A: All the aircrafts accessible on Aviation-Edge operate in public airspace. They are broadcasting their locations and intentions on public radio frequencies. They depart and arrive at airports where they have their identification number painted on the aircraft. This means that the information is already publicly accessible to anyone. We’ve just developed a way of doing this more accurately. Aside from our service, there are many other service providers in the industry that offer similar public information as Aviation-Edge.

Q: Should I use Aviation-Edge for live operational functions such as navigation or traffic advisories?
A: No, not all of our data falls under the Service Level Agreement (SLA) and can be guaranteed as accurate. Certain data is based on estimates. This is against the Aviation-Edge’s terms of use.

Q: I noticed that two flights with the same flight number of different airline companies, is that possible?
A: Occasionally it happens that some airlines have their flight numbers duplicate in the air with different airlines. When tracking a flight that is twice in the air, some data related to that flight may be inaccurate. This is unavoidable and out of scope of our Service Level Agreement (SLA)

Q: What time zones does Aviation-Edge use for the airports?
A: We use the time zones of the location of the airport.

Q: Your website often uses acronyms, is there a way to find out what they all mean?
A: Yes, have a look at the FAA acronym page

Q: Why is the flight position of recently departed flights not provided through Aviation-Edge?
A: It takes a few minutes to first obtain the position and information of an aircraft when a flight lifts off. Wait a few minutes and the information will be provided.

Q: How inaccurate can the location of your flight tracking be?
A: This depends on a case by case basis. Thought most of our flights are very accurate, there are cases where the accuracy may be within a few kilometer or sometimes the accuracy can be up to a hundred kilometer.

Q: How accurate is your data?
A: It is as accurate as the sources of our data. For example, related to departure and arrival data, we take this straight from the airports and airlines all around the world and centralize it in our database.

Q: I see weird scrambled characters when downloading the database at name translations, how to see correct translations?
A: You need to open the file differently. Follow these instructions

Developers questions

Q: I recently got your free API, and I would want to use it on an android app, is this possible?
A: Yes of course. Our API is based on REST/JSON so it will work on any platform and with any language. Regarding the implementation of REST API with android APPs, have a look at this tutorial.

Close Menu
×

Cart