Privacy Policy

Privacy Policy & Processing of Personal Data

This Privacy Policy and Personal Data Processing Notice (“Privacy Policy”) outlines the data practices of Aviation Edge (“we,” “our,” or “us”) in connection with our website at https://www.aviation-edge.com (“Website”) and the services we offer (“Services”). We are committed to protecting the privacy and personal data of our users in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

This Privacy Policy applies to all personal data collected, used, disclosed, or otherwise processed by Aviation Edge, unless otherwise stated when you browse or use the Website and Services.

By using our Website and Services, you agree to the terms of this Privacy Policy.

1. The Data We Collect and How We Collect It

Personal data means any information that relates to an identified or identifiable individual, such as a name, email address, or IP address.

You are not required to provide personal data to simply browse the Website. However, we use analytics tools to understand Website usage and improve performance. These tools collect data in anonymized form.

If you contact us, request a trial, or subscribe to our Services, we may collect data such as:

Name, company, job title, email address, country, and other contact details
API usage data: API key, IP address, usage volume, timestamps, and related metadata
Billing data: name, billing address, and payment method information (note: we do not store credit card numbers; payments are processed via Adyen)

We may also collect data via cookies and web beacons, including browser type, language, IP address, location, referral source, pages visited, links clicked, and timestamps. This information is used to improve performance, user experience, and marketing analysis.

2. How We Use Your Personal Data

We process personal data for the following purposes:

To provide and improve the Services
We use your data to deliver, maintain, and enhance our Services and Website functionality.
To manage user accounts and transactions
We use your information to manage your subscription, process payments, and fulfill contractual obligations.
To ensure security
We monitor and analyze data to detect abuse or suspicious activity.
To provide customer support
We respond to your inquiries and support requests using the contact details you provide.
To send notifications
We may contact you about service updates, account notices, technical alerts, promotional messages, or administrative notifications. You can opt out of marketing messages at any time.
To comply with legal obligations
We may process your data as required by law or legal processes (e.g., tax, anti-fraud, or court orders).

We do not use your data for automated decision-making or profiling beyond basic cookie-driven personalization.

3. Who We Share Your Data With

We do not sell, rent, or trade your personal data.

We may share your personal data with:

Partners and service providers: To the extent required to provide our Services
Payment processors: To securely process payments
Professional advisers: Such as lawyers, auditors, and insurers, where necessary
Affiliates: Within our corporate group, if applicable

We ensure any third parties receiving your data are bound by appropriate data protection obligations

4. Children

Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from children.

5. How We Keep Your Data Safe

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes encryption of sensitive data, secure storage, and restricted access.

Please note that no method of transmission or storage is 100% secure. You are responsible for safeguarding your own device security, API key and login credentials.

6. Cookies

We use cookies to enhance your experience and improve our Services. Cookies help us recognize returning users, remember preferences, and analyze site traffic.

Some third parties (e.g., analytics or ad providers) may set cookies via our Website. We do not control these cookies and recommend reviewing their respective privacy policies.

You may disable cookies through your browser settings, although this may limit functionality.

7. External Links

Our Website may include links to other sites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies.

8. Your Rights Under GDPR

As a company established in the EU, we comply with the General Data Protection Regulation (GDPR). Under the GDPR, you have the following rights:

Right to access your data
Right to correct inaccuracies
Right to erasure (“right to be forgotten”)
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

You may exercise your rights anytime by contacting us at [email protected].

Supervisory authority contact information is available at:
https://edpb.europa.eu/about-edpb/board/members_en

9. International Transfers

Your data may be transferred outside the European Economic Area (EEA) to provide our Services. We ensure such transfers are conducted with appropriate safeguards in line with GDPR, including Standard Contractual Clauses or adequacy decisions.

You are responsible for reviewing applicable local or international regulations (such as CalOPPA) that may impose additional disclosure or compliance obligations.

10. Notification of Changes

We will notify you of material changes to this Privacy Policy through the contact information you’ve provided or via prominent notice on our Website.

11. Surveys

From time to time our site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

12. Notification of Changes

Whenever material changes are made to this Privacy Policy, we will notify you of these changes through the contact channels you provide and consent.

13. Consent to the Privacy Policy

By using the Website or Services, you consent to this Privacy Policy. If you have any concerns or questions, please contact us at:

[email protected]

Effective Date: 1 July 2025